BetConstruct CRM is a powerful automated marketing and analytics tool designed to fit our partners’ needs. The key advantage of the system is the fact that our CRM environment is fully integrated with the Spring platform, so that our partners won’t bother about the complex integration process. We provide widest range of tools for data driven marketing campaigns and player communication and constantly develop them to meet modern challenges and our partners’ unique vision. From planning standalone promotions through execution, results gathering and analysis, CRM combines accuracy with deep insights. BetConstruct CRM is not only a software solution but also a service with high quality support and help desk. We value your time and needs just as our own.
Taking advantage of CRM, BetConstruct partners will sustain relationship with their customers by tailoring specific offerings to the individual customer’s needs. Key component of CRM and its application is its direct and two-sided interaction with customers through a variety of touchpoints. Our solution is gaming-specific with a large number of filters implemented specifically for sports and casino offerings by BetConstruct.
- Full integration with the Spring platform (including bonus engine)
- Multi-lingual and web-based
- Client segmentation with 240+ dynamic filters and their intersections
- Activity-Triggered Real time Customer journey through multiple touchpoints: registration, deposit, bet, login, etc. with instant responses
- Marketing campaigns through multiple channels: email, SMS, internal messaging
- Real-time campaign monitor
- Machine Learning based RFM (Recency, Frequency, Monitoring) segmentation
- Third-party messaging services providers’ integration
- Email/SMS tracking and analytics
- Analytics metrics, charts and reports through customisable dashboard
- Google calendar integration
- Flexible and automated report generation across some 100+ parameters
- On-demand custom reports with multichannel delivery scheduling service
- New customer acquisition through non-customer static segments, leads generation
- High-quality support and training
*CRM is only provided to BetConstruct partners.
*Smart Package includes CRM, Affiliate Marketing, Agent System, Statistics, DDOS Protection and Hosting.