Customer Relationship Management
BetConstruct CRM is a powerful automated marketing and analytics tool designed to fit our partners’ needs. The key advantage of the system is the fact that our CRM environment is fully integrated with the Spring platform, so that our partners won’t bother about the complex integration process. We provide widest range of tools for data driven marketing campaigns and player communication and constantly develop them to meet modern challenges and our partners’ unique vision. From planning standalone promotions through execution, results gathering and analysis, CRM combines accuracy with deep insights. BetConstruct CRM is not only a software solution but also a service with high quality support and help desk. We value your time and needs just as our own.
Taking advantage of CRM, BetConstruct partners will sustain relationship with their customers by tailoring specific offerings to the individual customer’s needs. Key component of CRM and its application is its direct and two-sided interaction with customers through a variety of touchpoints. Our solution is gaming-specific with a large number of filters implemented specifically for sports and casino offerings by BetConstruct.
- Full integration with the Spring platform (including bonus engine)
- Client segmentation with 210+ dynamic filters and their intersections
- Highly functional template creation tool
- Customer journey through multiple touchpoints: registration, deposit, bet, login etc.
- Ad-hoc, multi-step, triggered and push marketing campaigns through multiple channels: Email, SMS, Internal Messaging
- Real-time campaign monitor
- Third-party messaging services provider integration, social networks integration with push campaigns
- Analytics metrics, charts and reports through customisable dashboard as well as on-demand custom reports
- Email/SMS tracking and analytics
- Google calendar integration
- Flexible and automated report generation across some 80+ parameters
- Multi-lingual and web-based
- New customer acquisition through non-customer static segments, leads generation
- High quality support and training
*Monthly subscription fee: a fixed fee of € 1,000 (unlimited messaging across all channels, Email, SMS, Social Networks, Messaging apps).
*Smart Package includes CRM, Affiliate Marketing, Agent System, Statistics, DDOS Protection and Hosting.
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