Customer Relationship Management

Name: Customer Relationship Management
Brand: BetConstruct
Price: 1000 EUR

Guarantee business growth with our automated marketing and analytics tool fully integrated with BetConstruct's Spring platform.

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DESCRIPTION

BetConstruct's CRM is a powerful automated marketing and analytics tool designed to fit our partners’ needs. The key advantage of the system is that our CRM environment is fully integrated with Spring Platform, so that our partners won’t bother with the complex integration process.

Taking advantage of CRM, BetConstruct partners will sustain relationships with their customers by tailoring specific offerings to individual customer’s needs. CRM's key component and application is its direct and two-sided interaction with customers through a variety of touchpoints. Our solution is gaming-specific, with a large number of filters applied specifically to sports and casino offerings by BetConstruct.

We provide the widest range of tools for data-driven marketing campaigns and player communication. We constantly develop and prepare them to meet modern challenges and our partners’ unique visions. From planning standalone promotions to execution, results gathering and analysis, CRM combines accuracy with deep insights. BetConstruct's CRM is not just a software solution. It is a service with high-quality support and a help desk.

KEY FEATURES

Automated Marketing Campaigns and tracking through multiple channels
Campaign reporting and real-time monitoring opportunities
Activity-triggered real-time Customer Journey with instant responses through multiple touchpoints.
In progress Customer journey edit and reporting functionality
Customer Journey Visualization on the Website Players’ Profile section
Client Segmentation with 300+ dynamic filters and their intersections.
Real-time personalised Event Notifications through several channels.
Flexible and automated Report generation across 100+ parameters
Customer Acquisition through Non-Customer static segment
Deep-Link Push Notifications to redirect Players to the exact in-app location
"Awards" Section to create Cash Bonuses & Loyalty points for granting the players with the help of CRM Campaign and Customer Journey
Analytics metrics, charts, and reports through a customisable dashboard
Integration of 3-rd party messaging services & Email providers
Multi-lingual and web-based