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 VIGEN BADALYAN'S AI

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BetConstruct B2C Support icon

B2C Support 

Professional Live Customer Support in over 14 languages 24/7.

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BetConstruct B2C Support

DESCRIPTION

Do you want to deliver 24/7 support in 14 different languages to your players with industry-leading response times? Our award-winning Customer Service can take your business and player experience to the next level. We offer professional support to international partners so you can build trust by tackling simple customer queries or the toughest technical issues. We provide customer support via live chat and email. Packages for Inbound / Outbound Calls, VIP Support, Customer Acquisition, Retention and Social Media Customer Service are also available upon request. Our services are compliant with a number of reputable jurisdictions.

KEY FEATURES

 

  • 24/7 support covering over 14 different languages
  • Industry leading customer response times
  • Established award winning customer satisfaction (EGR Awards Best Support Provider 2015 - 2017)
  • Customer questions and data handled within best system platform software
  • Tailored reporting for providing quick feedback 
  • Professional responses from highly skilled agents
  • Project implementation including personalised system set up
  • Efficient customer questions and data handling

Supported Channels

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Email

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Calls

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Live Chat

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Social Networks

Start your partner account with us today!

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FOllOw Us

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The website is operated by Soft Construct (Malta) Ltd a company registered in Malta with registration number C45929 and having its registered address at Luxe Pavilion, 2nd level, Diamonds International Building, Portomaso, St Julian's STJ 4010, Malta. SCM is licensed and regulated by the Malta Gaming Authority under a Gaming Service Licence MGA/B2B/286/2014 issued on the 1st of August 2018 and the UK Gambling Commission for the provision of services to the United Kingdom. UKGC Account number [40767].

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