Gaming & Betting CRM
Successfully guide your customers through the conversion funnel and build long-term relationships via our CRM services.
DESCRIPTION
CRM can improve your customers’ experience across customer service, marketing, and more. Let us take care of your customer relationship management system and make sure that your CRM implementation is a successful one.
CRM is probably the most important tool for any business, especially for gaming & betting businesses. Not only do you need to understand your customers, segment them and stay in touch with them, but you also need to keep track of risky players & identify risky transactions.
Our CRM services include full marketing, segmentation, qualification, nurturing and newsletters.
Delivering the right message to the right audience at the right time is what will bring results, and that’s exactly what we’ll do.
From time to time we will send out bonuses, tournaments and newsletters. Our team will constantly do A/B testings to find the most optimum messaging, buttons and timing.
Having clear and productive segments of your players will make your overall job a lot easier.
- Support a customer-centric strategy
- Centralise all your customer data
- Personalise the customer experience
KEY FEATURES
- Educating and helping customers
- Utilising targeting and personalisation
- Supporting all customer-centric strategy
- Centralising all your customer data
- Personalising the customer experience
- Competitive website
- Promotions
- Retaining customers
- Reactivating churned players
- Creating Customer Retention Campaigns
- Reactivation
- Controlling Attrition (Churn) Curve
- Dormant Life Stage Reactivation
- Data Visualisation, Reporting, Analysis and Segmentation
- Data Processing
- Real-time Reporting, Analysis and Segmentation
