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12 Apr 2017

Customer Support Assistant: English, Russian and Armenian Languages (Mixed shifts)

Yerevan, Armenia

BetConstruct is seeking an active and communicative Customer Support Assistant for our Ucraft website builder project with profound knowledge of English, Russian and Armenian languages to join our Customer Service team.

This is a full time position with mixed shift working schedule, which includes 5 shifts per week with morning (09:00-18:00), evening (18:00-02:00) and night (02:00-09:00) shifts.

Job Responsibilities

Deliver customer service through live-chat
Provide solutions to customers with the help of supervisors from different departments
Provide detailed information about site building process, website features, payments and requests
Update and work with database information

Job Requirements

Excellent knowledge of Armenian, English and Russian languages
Excellent communication skills
Customer service skills and relevant experience is a plus
Ability to work under strict deadlines and pressure
Ability to work as a part of a team
General knowledge of marketing and web-design is a big plus
Flexibility to master new web tools
Interested candidates are encouraged to submit a CV to [email protected] e-mail address with a note of "Customer Support Assistant –English, Russian and Armenian Languages (Mixed shifts)" in the subject line.

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